Our specialists will visit you on-site at your facility. Wound Innovations offers facilities support to meet the required standards for the prevention and management of skin health for conditions such as pressure injuries, leg ulcers and skin tears.
Our specialists will visit you at your home. These consultations can be fully funded by Home Care Packages. If you have a Home Care Package and are unsure if you have funds available please contact your Home Service Provider.
Telehealth appointments allow you and your health professional to have a comprehensive wound consultation with access to the Wound Innovations multi-disciplinary team. These appointments offer the same service by telecommunications technology, except for the wound treatment and dressings. These appointments are offered nation-wide and are ideal for patients with mobility constraints, physical disabilities, residents of aged care facilities and anyone requiring access to advice from a specialist team.
Spring Hill Clinic
These appointments are for patients who require treatment and are able to attend the Spring Hill Clinic. The appointment includes a full assessment and diagnosis; wound treatment; a wound management plan, and all dressings for the appointment plus dressings for the next dressing change.
High Risk Foot Appointments
Wound Innovations High Risk Foot Clinic is now open once a month. Our specialist service is for those suffering from poor circulation, poor sensation and/or foot deformity. Appointments are based at Spring Hill Clinic.
Frequently asked questions
The following patients are ineligible for treatment:
Life threatening and / or severe traumatic injury
Acutely unwell and / or medically unstable
Abnormal test results that require urgent medical intervention
Treatment required outside scope of practice
Partial / full thickness burns in adults >10% of total body surface area and <5% TBSA for children
Partial / full thickness burns involving face or neck, hands, feet, perineum, genitalia or major joints, circumferential burns and pregnancy with cutaneous burns
Burns caused by chemical, electricity (including lightning), associated with inhalation injury and suspected non-accidental injury
Burns with concomitant trauma or pre-existing unstable health condition
Significant deterioration in wound with sepsis or infarction and / or deterioration in general health since last review
Please contact firstname.lastname@example.org for more information on patient eligibility and referrals.
Yes, Wound Innovations provides consultations for home visits and these can be fully funded with Home Care packages. Contact us to book a consultation or find out more information.
Telehealth appointments are similar to standard clinic appointments. The patient attends an appointment with their health professional, and a member from Wound Innovations joins the meeting by videoconference. High resolution photos of the wound are taken and shared, progress is monitored, the patient provides feedback and recommendations are made for future care.
You can make a referral for telehealth in the same way as our other services, by completing a Referral form. Click the referral form below and send back to our clinic – please see our page Make a Referral for full details on how to submit your referral securely.
Yes, there is low-cost parking available. Entrance to the carpark is via Hope Street.
During your initial appointment you will have access to the multi-disciplinary team who will perform a holistic assessment of your wound management needs. This will include a detailed questionnaire and we will also ask you “what is important to you?” so that our approach is tailored to suit your needs, your lifestyle and what you want to achieve.
Following the consultation, and with your consent, a comprehensive report will be provided to your referrer and any other health professionals involved in your care.
We will also discuss with you our recommended wound management plan including all required appointments and fees so you can make decisions regarding your future wound treatment process.
Wound treatment packages
Depending on your diagnosis, we will recommend a further course of treatment that may include one or more of the following services:
Wound management package (two to six subsequent appointments)
- High risk foot package
- Wound prevention program
- Intensive wound treatment package
- Telehealth services (see below)
Please view the how to refer section of this page.
Please wear loose, comfortable clothing. We recommend that you bring a large slipper or expandable shoe in case you require bandaging of your lower limb.
Please bring with you a referral from your health professional if you have one, a list of all your current medications (including complimentary and alternative medicines), and any recent test results or other information that might be of assistance.
If you wear compression stockings or orthotic footwear, please bring these with you to your appointment. You may also like to bring any dressings that you are currently using.
You may like to bring a support person with you to your appointment.
An ambulance service is available. Please contact our friendly team at our clinic directly: 1300WOUNDS (1300 968 637).
Our standard pricing is:
- Telehealth appointments: $85+GST
- On-site consultation: $300+GST
- Spring Hill clinic: $300+GST
- In-home consultation: $350+GST
For more information, or to request a package, please contact the friendly staff at the Wound Innovations clinic directly: 1300 WOUNDS (1300 968 637).
Bulk billing is currently not available.
Refer to us
To refer to us, please complete our referral form and send via one of the secure methods listed in detail below.
Download your referral form
Download the PDF form or download a template for your medical software.
Note: When importing templates to your clinical software do not open them outside of your medical software as this will corrupt the template.
Send your referral
We accept referrals securely via:
Medical Objects: Wound Innovations
If you have a different secure messaging service you wish to use please contact us.
Fax: 07 3059 6030
Referrals may be emailed only if the patient or the patient’s legal personal representative have signed the included consent form.