A National Clinical Service for Non-Healing WoundsAvailable for home and facility consults, telehealth and education - nation-wide

On-Site Consultations

Our specialists will visit you on-site at your facility. Wound Innovations offers facilities support to meet the required standards for the prevention and management of skin health for conditions such as pressure injuries, leg ulcers and skin tears.

At-Home Consultations

Our specialists will visit you at your home. These consultations can be fully funded by Home Care Packages. If you have a Home Care Package and are unsure if you have funds available please contact your Home Service Provider.

Telehealth Consultations

Telehealth appointments allow you and your health professional to have a comprehensive wound consultation with access to the Wound Innovations inter-disciplinary team. These appointments are offered nation-wide and are ideal for patients with mobility constraints, physical disabilities, residents of aged care facilities and anyone requiring access to advice from a specialist team.

Spring Hill Clinic

These appointments are for patients who require treatment and are able to attend the Spring Hill Clinic. The appointment includes a full assessment and diagnosis; wound treatment; a wound management plan, and all dressings for the appointment plus dressings for the next dressing change.

Frequently Asked Questions

Eligibility criteria

Ineligible patients:

The following patients are ineligible for treatment:

  • Life threatening and / or severe traumatic injury

  • Acutely unwell and / or medically unstable

  • Abnormal test results that require urgent medical intervention

  • Treatment required outside scope of practice

  • Partial / full thickness burns in adults >10% of total body surface area and <5% TBSA for children

  • Partial / full thickness burns involving face or neck, hands, feet, perineum, genitalia or major joints, circumferential burns and pregnancy with cutaneous burns

  • Burns caused by chemical, electricity (including lightning), associated with inhalation injury and suspected non-accidental injury

  • Burns with concomitant trauma or pre-existing unstable health condition

  • Significant deterioration in wound with sepsis or infarction and / or deterioration in general health since last review

Please contact reception@woundinnovations.com.au for more information on patient eligibility and appointments.

Schedule of fees

Our standard pricing is:

  • Telehealth appointments: $85*
  • On-site consultation: $300*
  • Spring Hill clinic: $300*
  • In-home consultation: $350*

For more information please contact the friendly staff at the Wound Innovations clinic directly: 1300 WOUNDS (1300 968 637).

*GST will be added to these costs where the patient is not being billed directly for a service, eg. where services are charged to a home care provider or facility.

Bulk billing is currently not available.

Spring Hill clinic

Is an ambulance service or car parking available onsite?

An ambulance service is available and secure parking is available.. Please contact our friendly team at our clinic directly: 1300WOUNDS (1300 968 637).

What happens at an appointment:

During your initial appointment you will have access to the multi-disciplinary team who will perform a holistic assessment of your wound management needs. This will include a detailed questionnaire and we will also ask you “what is important to you?” so that our approach is tailored to suit your needs, your lifestyle and what you want to achieve.

Following the consultation, and with your consent, a comprehensive report will be provided to any other health professionals involved in your care.

We will also discuss with you our recommended wound management plan including all required appointments and fees so you can make decisions regarding your future wound treatment process.

What do I need for my appointment?

Please wear loose, comfortable clothing. We recommend that you bring a large slipper or expandable shoe  in case you require bandaging of your lower limb.

Please bring with you a referral from your health professional if you have one, a list of all your current medications (including complimentary and alternative medicines), and any recent test results or other information that might be of assistance.

If you wear compression stockings or orthotic footwear, please bring these with you to your appointment. You may also like to bring any dressings that you are currently using.

You may like to bring a support person with you to your appointment.


Download the Patient Information & Email Consent Form

Select your appointment type in the form (Brisbane Clinic, RACF Call-Out, Telehealth or Community Visit). Provide or attach patient information and ensure the Patient, Patient’s Enduring Power of Attorney or Substitute Decision Maker has signed the form.


Send the completed form & attachments to us

Fax: 07 3059 6030

Email: reception@woundinnovations.com.au*

*Only return by email if the Patient, Patient’s Enduring Power of Attorney or Substitute Decision Maker has consented to email communication.